What's Inside This Issue

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Think you've heard everything? How about the person who drove down the steps because it seemed faster than the standard parking lot exit? Or the guy who pleaded for a refund when his new wife found out he'd been paying for an unused parking permit for more than six years? Astounding but true, and in the September issue of The Parking Professional, you'll read about these and other unbelievable excuses and situations from parking professionals at colleges and universities--where parkers are quick on their feet, if nothing else. Also in this issue:


She Said What?: The best parking stories from colleges and universities.


Closing the Gap: Understanding and managing customer expectationis in the parking industry.


Success on Two Wheels: Yale University designs a bikeshare program that works for students, faculty, and the campus.


Meeting Conflicting Demands: The results of a study on managing diverse parking goals and expectations on college campuses.


The Hottest New Couple in Town: How a seemingly unlikely pair is changing the way the parking industry works.


Utility Meets Beauty: The best uses of architectural mesh on parking garages.