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Larry J. Cohen, CAPP
As I look over to my bookshelf at work, my main parking related reference book is "Parking Structures: Planning, Design, Construction, Maintenance and Repair" - Anthony P. Chrest, Mary S. Smith, Sam Bhuyan, Mohammad Iqbal, Donald R. Monahan
Other books I have and would recommend include:
"Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance" - Marcus Buckingham
"7 Habits of Highly Effective People" - Stephen R. Covey
"Thriving on Chaos: Handbook for a Management Revolution" - Tom Peters
"Success is a Journey: 7 Steps to Achieving Success in the Business of Life" - Jeffrey J. Mayer
"Leadership by the Book: Tools to Transform Your Workplace" - Ken Blanchard
James C. Anderson
The first book that comes to mind whether you are a parking professional or other is the Dale Carnegie book entitled "How to Win Friends and Influence People." First published in 1937, this book has sold more than 15 million copies world-wide and is the bench-mark in defining and successfully establishing inter-personal relationships. Parking is really about people moving from one location to another and effective people interactions and relationships are essential in all the things we do. The book offers advice and concepts on fundamental people skills and principles basic to personal, career, and customer interactions. I first read this book in high school and periodically refer back to it today to refresh my thoughts and abilities.
Joseph P. Sciulli
"The "Parking 101: A Parking Primer" by the International Parking Institute is great for introductory and refresher training for line employees and supervisors; its lessons are fundamental to the profession. Another classic is "In Search of Excellence" by Tom Peters and Robert Waterman. It has timeless lessons for supervisors and managers to help maximize organizational potential and customer service levels.
Len Bier, CAPP
In addition to the IPI's "Parking 101-A Parking Primer"; "Parking Management-The Next Level"; and "Parking Management-Planning, Design & Operations"; other books that I have in my office library that I think that would be helpful for parking professionals are :
"Parking Structures: Planning, Design, Construction, Maintenance
and Repair" - Anthony P. Chrest, Mary S. Smith, Sam Bhuyan,
Mohammad Iqbal, Donald R. Monahan
"Transportation Planning Handbook - Institute of Transportation Engineers" -John Edwards
"Parking Management Best Practices" - Todd A. Litman
"The High Cost of Free Parking" - Donald C. Shoup
"Shared Parking" - Mary Smith
Roamy Valera, CAPP
Parking is a people business. I strongly recommend books that deal with personal development. A must read is "You Don't Need a TITLE to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference" by Mark Sanborn.
Derek Dan Kupferman, CAPP
• Parking Structures: Planning, Design, Construction,
Maintenance and Repair by Anthony P. Chrest, Mary S. Smith,
Mohammad Iqbal, Sam Bhuyanis, and Donald R. Monahan - all of Walker
Parking Consultants. When I was a parking operator this was
• The High Cost of Free Parking by Donald Shoup. What can I say - I'm a Shoupista.
• Amano McGann Collection of Parking Humor - Featuring Cartoons from the New Yorker. More of a must laugh than a must read, but all work and no play…
John W. Nolan, MS, CAPP
"Parking Structures" third addition
Planning, Design, Construction, Maintenance and Repair
By Chrest, Smith, Bhuyan, Monahan and Iqbal
published by Kluwer Academic Publishers
"Leading Teams" "setting the stage for Great
By J. Richard Hackman
published by Harvard Business School Press
"What Got You Here Won't Get You
By Marshall Goldsmith with Mark Reiter
published by Hyperion, Harper Collins, NY
This can be so varied depending on the interest of the individual - The Dimensions of Parking, Parking Studies (PCC group) and The High Cost of Free Parking (Donald Shoup) to name a few. Architecture of Parking is also an excellent reference book along with the necessity of a subscription to any one of the parking journals.
John W. Hammerschlag
IPI's Parking 101 Series, Dimensions of Parking, "The High Cost of Free Parking" by Donald Shoup, "The Parking Garage: Design and Evolution of a Modern Urban Form" by Shannon Sanders McDonald, "The Architecture of Parking" by Simon Henley, Commemorative Collection of Parking Humor (from the New Yorker), "Traffic" by Tom Vanderbilt.
Many of these books plus other parking-specific books can be purchased at www.shopipi.com.